Product Owner

Role Overview

• Develop and maintain the product roadmap aligned with business and customer priorities, including strategies for incorporating AI‑powered capabilities into the product suite
• Regularly communicate with customers and internal stakeholders to understand their wants and needs
• Define and communicate product objectives, roadmap priorities and planning goals to ensure alignment across the organization
• Manage and prioritize the product backlog in alignment with organizational priorities by collaborating with subject matter experts (SMEs), analysts, and development partners to write and refine requirements
• Define clear acceptance criteria for all user stories, including those involving AI models, automated decisioning, actively contribute to developing testing strategies for AI‑supported releases
• Validate user stories against acceptance criteria and perform functional testing of web mapping tools
• Make trade-off decisions to maximize product value and ensure timely delivery
• Participate in troubleshooting and triaging of issues
• Represent customer interests during the design and development of new features and enhancements
• Keep customers and stakeholders informed of the status of the product, enhancements, and new features
• Provide data-driven insights (including analytics from AI/ML pipelines, user behavior patterns, and feature‑level performance metrics) to product leadership and development teams
• Collaborate and build consensus cross-functionally to gain a holistic understanding of customers’ problems
• Work collaboratively with developers, chief architect, product analysts, and product manager to meet customer needs and accomplish business priorities

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or relevant field
• 6+ years of overall experience; Highly preferred to include 1-3 years of Public Safety and/or GIS experience
• Expertise with stakeholder management, communication, and collaboration with cross-functional teams
• Detail-oriented and able to successfully plan, prioritize, execute, and track tasks and responsibilities to meet established deadlines
• Strong communication skills, written and verbal
• Ability to work independently and remotely with a geographically dispersed team
• Experience with AWS, cloud-based SaaS products
• Experience with Esri software
• Public Safety and/or GIS industry exposure
• Experience delivering AI/ML‑driven prototypes and features

Tech Stack

• AWS
• Cloud

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options