Assist Account Managers with project coordination, scheduling, and tracking deliverables to ensure deadlines are met using project management tools such as ClickUp
Set up and manage client accounts in platforms like CallRail, including number configuration, integrations, and reporting setup
Collaborate with internal team members to prepare client performance reports and assist with updates or reporting summaries
Monitor campaign structures and performance metrics within platforms such as Google Ads, Meta Business Manager, Looker Studio, Opteo, and Optmyzr
Develop a foundational understanding of analytics and tracking tools including Google Tag Manager, Google Analytics, and CallRail
Participate in internal meetings, campaign planning sessions, and client calls while documenting key discussion points and action items
Support quality assurance efforts by reviewing deliverables and assisting with proofreading or internal checks before materials are shared with clients
Maintain and update internal documentation and knowledge resources using tools such as Get Guru
Take initiative in completing smaller tasks and internal projects independently while coordinating with the broader team
Provide additional support to Account Managers when needed to help manage workloads and maintain smooth project execution
Identify potential improvements in internal workflows, reporting templates, or automation opportunities as familiarity with processes grows
Requirements
1 to 2 years of experience in a marketing, agency, or client support environment, including internships
Strong organizational abilities with attention to detail and consistent follow-through on assigned tasks
Excellent written communication skills and the ability to summarize meetings or translate discussions into clear action items
Proactive mindset with a willingness to assist team members and take initiative when opportunities arise
Comfortable learning new software tools and adapting to evolving processes in a fast-paced environment
Ability to work during Central Time business hours (9 AM to 5 PM CT)
Benefits
100% remote work environment
Opportunity to gain hands-on experience with digital marketing campaigns across various industries
Structured onboarding process with ongoing mentorship and feedback
Clear career growth path within account management and marketing operations