Account Coordinator

Role Overview

• Assist Account Managers with project coordination, scheduling, and tracking deliverables to ensure deadlines are met using project management tools such as ClickUp
• Set up and manage client accounts in platforms like CallRail, including number configuration, integrations, and reporting setup
• Collaborate with internal team members to prepare client performance reports and assist with updates or reporting summaries
• Monitor campaign structures and performance metrics within platforms such as Google Ads, Meta Business Manager, Looker Studio, Opteo, and Optmyzr
• Develop a foundational understanding of analytics and tracking tools including Google Tag Manager, Google Analytics, and CallRail
• Participate in internal meetings, campaign planning sessions, and client calls while documenting key discussion points and action items
• Support quality assurance efforts by reviewing deliverables and assisting with proofreading or internal checks before materials are shared with clients
• Maintain and update internal documentation and knowledge resources using tools such as Get Guru
• Take initiative in completing smaller tasks and internal projects independently while coordinating with the broader team
• Provide additional support to Account Managers when needed to help manage workloads and maintain smooth project execution
• Identify potential improvements in internal workflows, reporting templates, or automation opportunities as familiarity with processes grows

Requirements

• 1 to 2 years of experience in a marketing, agency, or client support environment, including internships
• Strong organizational abilities with attention to detail and consistent follow-through on assigned tasks
• Excellent written communication skills and the ability to summarize meetings or translate discussions into clear action items
• Proactive mindset with a willingness to assist team members and take initiative when opportunities arise
• Comfortable learning new software tools and adapting to evolving processes in a fast-paced environment
• Ability to work during Central Time business hours (9 AM to 5 PM CT)

Benefits

• 100% remote work environment
• Opportunity to gain hands-on experience with digital marketing campaigns across various industries
• Structured onboarding process with ongoing mentorship and feedback
• Clear career growth path within account management and marketing operations
• Collaborative and supportive remote team culture