Senior Sales Enablement Specialist

Role Overview

• Serve as the internal expert and enablement lead for core prospecting and outreach tools
• Own administration, governance, and best practices for: Outreach.io, LinkedIn Sales Navigator, BenefitFlow, Zoominfo, and other sales tools that may be added
• Maintain tool usage standards and workflow consistency
• Deliver onboarding and ongoing training for BD and Sales teams
• Partner with Sales Operations on tool enhancements and process updates
• Ensure consistent and effective tool adoption across teams
• Act as the primary liaison between Marketing and Business Development to translate campaigns into executable outreach
• Partner with Marketing to convert campaign messaging and collateral into BD-ready email templates, sequences, and outreach frameworks
• Maintain a curated email copy and messaging library aligned to current campaigns, value propositions, and brand standards
• Ensure outbound messaging reflects the latest Marketing positioning and content releases
• Support the execution of marketing-driven initiatives (webinars, conferences, events, content campaigns) by building or coordinating related Outreach sequences
• Help BD and Sales teams build compliant, effective sequences for sales-led initiatives using approved marketing messaging
• Help maintain smooth execution of inbound lead workflows in close coordination with Marketing
• Serve as a liaison with Marketing on MQL flow, quality, and conversion performance
• Support review, routing, and assignment of MQLs in alignment with established SLAs
• Monitor follow-up compliance and surface gaps in response or documentation
• Identify and flag lead flow issues related to routing, ownership, or follow-up timing
• Provide structured feedback to Marketing on MQL quality and engagement trends
• Provide hands-on operational support for day-to-day sales team needs
• Assist with list pulls, campaign uploads, and basic tool-related requests
• Help sales reps navigate Outreach and Sales Navigator workflows
• Maintain documentation and “how-to” resources for outreach tools and processes
• Identify recurring operational friction points and partner with Sales Operations on improvements
• Reinforce adherence to established processes and usage standards
• Own documentation that ensures consistency, scalability, and clarity across BD and Sales workflows
• Create and maintain clear, up-to-date documentation for the Sales Org
• Ensure documentation is easily accessible and regularly updated
• Translate evolving processes into simple, repeatable guidelines for BD, CR, and Sales teams

Requirements

• 5–8 years of experience in Sales Enablement, Sales Operations, Business Development Operations, or a related commercial support function
• Proven track record as an individual contributor owning tools, workflows, and enablement processes with minimal oversight
• Hands-on experience administering and supporting outbound and prospecting tools such as Outreach.io, LinkedIn Sales Navigator, and CRM platforms (Salesforce preferred)
• Experience partnering closely with Marketing to translate campaign messaging and collateral into executable sales and business development outreach (email templates, sequences, and follow-up frameworks)
• Demonstrated experience supporting Marketing Qualified Lead (MQL) workflows, including routing, SLA adherence, and coordination between Marketing and Business Development teams
• Strong written communication skills, with experience creating curated email copy, templates, and enablement content for sales and BD teams
• Experience creating and maintaining process documentation, playbooks, or how-to guides that support consistency and scalability
• Highly organized and detail-oriented, with the ability to manage multiple workflows, tools, and priorities simultaneously
• Comfortable training peers and acting as a trusted subject matter expert without formal people management responsibilities
• Experience working in a complex B2B environment (healthcare, SaaS, enterprise, or similarly regulated industries preferred)
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values, and ethics, and to protecting the sensitive data entrusted to us.

Benefits

• Health, vision and dental coverage
• Life insurance
• Legal and identity protection
• Adoption assistance
• Employee Assistance Program (EAP)
• Teladoc services
• 401(k) plan with up to 4% employer match and full vesting on day one
• Paid Time Off (PTO)
• 7 paid holidays
• Parental leave
• Volunteer days
• Paid sabbaticals
• Tuition reimbursement up to $5,250 annually
• Certification/continuing education reimbursement
• Discounted higher education partnerships
• Paid trainings and leadership development
• Recognition as a Best Place to Work for 15+ years
• Dedicated to diversity, philanthropy, and sustainability
• Casual dress code
• Open floor plans
• Full-service dining
• Free snacks and drinks
• Complimentary 24/7 fitness center with group classes
• Outdoor walking paths
• Game room
• Notary and dry-cleaning services