Manages complex, strategic AI training data projects
Owns end-to-end delivery, client relationships, and financial outcomes
Guides Project Coordinators, executes quality strategy in partnership with quality team, and drives process improvements and new service pilots
Assists in the management of complex projects that enable Generative AI capabilities for clients
Execute delivery plans, milestones, resourcing, and controls for large or multi-workstream AI data projects (collection, labeling, evaluation)
Contribute to regular governance, status, and planning sessions; handle scope, priorities, and change
Track budgets, rates, and margins; manage forecasts, burn, and change orders to protect profitability
Share accountability with the Quality Analyst team for QA approach and continuous improvement loops
Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones
Run root-cause and corrective actions; escalate material risks with options and impact
Contribute to SOPs, templates, and dashboards; pilot new delivery methods and services for AI data programs
Ensure data handling, privacy, and security policies are followed across all workstreams
Keep trackers and dashboards current; translate delivery data into clear, actionable insights for clients and leaders

Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
1+ years leading complex project delivery or operations (AI data, content review, annotation, labeling, or adjacent domains)
Strong planning and organization across parallel workstreams
Clear written and spoken communication with senior client stakeholders
Solid use of spreadsheets, PM/task boards, and basic BI; comfort with ETL concepts is a plus
Quality mindset with practical use of SOPs, QA gates, and acceptance criteria
Financial awareness (budgets, margin, change orders) and sound trade-off judgment
Coaching ability for junior PMs and Coordinators
Hands-on experience with generative AI tools (text, voice, or video)
Familiarity with data-annotation platforms and model-evaluation tools

Associate Project Manager – Generative AI Data Operations

Key skills