Act as the primary technology business partner for US commercial field sales team and global commercial training team, ensuring alignment of IT solutions with business priorities.
Lead product strategy and roadmap development for sales technology platforms, including CRM and related tools.
Partner with commercial leadership to develop cases, perform benefit analysis, and provide accurate estimates for initiatives.
Drive end-to-end product lifecycle management, from requirements gathering and functional design to UAT and deployment.
Serve as the bridge between business partners and technical teams, ensuring solutions meet business needs and are scalable for future growth.
Provide expert guidance on sales technology solutions, including next generation CRM platform
Veeva Vault CRM and Salesforce Life Sciences Cloud.
Identify process gaps and recommend strategic improvements to enhance efficiency and compliance.
Oversee training and communication strategies for end-users to enhance adoption and effectiveness.

Bachelor’s degree in a related field; advanced degree preferred.
8+ years of experience in Pharma/Biotech IT with a focus on commercial technology solutions.
Proven track record in product management and IT project leadership, including partner engagement and governance.
Hands-on experience with Veeva Vault CRM and Salesforce Life Sciences Cloud.
Technical understanding of PromoMats, Informatica, Snowflake & Tableau.
Strong understanding of data integration and MDM within CRM ecosystems.
Ability to challenge technical designs constructively, ensuring simplicity and scalability.
Ability to be onsite in one of locations four days a week.

health and wellness programs (including medical, dental, vision, life, and disability insurance)
fitness centers
401(k) company match
family support benefits
equity awards
annual bonuses
paid time off
paid leaves (e.g., military and parental leave)

Associate Director, Product Management, Commercial IT

Key skills