Key skills
AnsibleAzureJenkinsLinuxPythonUnixBashPowerShellDatadogGitHubCI/CDCommunication
About this role
Role Overview
- Lead incident response during critical outages.
- Provide advanced Level 2 support for enterprise infrastructure systems.
- Partner closely with engineering teams to implement and validate system changes.
- Analyze complex incident patterns and trends to architect automation solutions.
Requirements
- 6+ years of experience in technical operations, IT support, or system administration
- Advanced working knowledge of enterprise systems (UNIX/Linux (RedHat), Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Backup (Rubrik), Windows, Nutanix)
- Strong understanding of incident management processes, incident/event management frameworks, and service delivery optimization
- Advanced troubleshooting and analytical skills
- Strong communication abilities
- Strong understanding of automation concepts and tools (GitHub, Ansible, Jenkins, CI/CD pipelines)
- Advanced scripting skills (Bash, Python, PowerShell)
- Strong skills with monitoring tools (Datadog, Azure Data Explorer (ADX)).
Tech Stack
- Ansible
- Azure
- Jenkins
- Linux
- Python
- Unix
Benefits
- Joining our team isn’t just a job — it’s an opportunity.
- Professional development opportunities.