Specializes in and directly supports Epic Payer Platform integration initiatives
Identifies potential issues, project changes, and scope data
Leads efforts to identify best practices in process improvement
Identifies impacted parties, business partners, and resources required
Develops and designs processes and systems that support business needs
Designs methods for integrating functions and processes
Conducts cost/benefit analyses for integration enhancements
Builds support for business change throughout the business unit
Provides process, project, and change management methodology coaching
Leads project prioritization and scheduling activities
Provides expertise to business areas in culture/change management activities
Supports the execution of the operating plan
Actively participates in Epic Payer Platform governance and cross-functional meetings

BA/BS in a related field
Minimum of 10 years managing mid to large-scale change/project initiatives
Epic interoperability/integration experience, including Epic Bridges and/or related modules
Experience designing, configuring, testing, and supporting Epic interfaces and data exchange
Experience with interface-related message and data formats such as HL7, XML, X12
Experience partnering with operational and technical stakeholders
Ability to develop basic operational reporting
Experience and/or knowledge of Clinical Workflow

Business Change Director

Key skills