Manage the delivery of Stars-related projects within Stars Enterprise Activation, ensuring milestones, timelines, and budgets are met.
Serve as a critical liaison between the principal and functional teams, translating strategic priorities into actionable plans.
Identify delivery risks early, implement mitigation strategies, and escalate issues as needed.
Maintain program dashboards, track KPIs, and provide regular status updates to leadership.
Coordinate with enterprise partners including analytics, quality, compliance, legal, IT, and operational teams to embed Stars strategies into workflows.
Drive process enhancements to improve efficiency and increase Stars performance outcomes.
Identify Stars data opportunities and work across stakeholders to improve data accuracy and compliance.

Bachelor's degree
7+ years in program and/or project management within healthcare or insurance operations
Minimum 2 years working with CMS Stars programs
Experience with HEDIS data and analysis
Prior experience coordinating large-scale, multi‑department initiatives
Strong analytical, communication, and relationship building skills
Demonstrated ability to articulate ideas effectively in both written and oral forms
Excellent Microsoft Office suite skillset; particularly in PPT and Excel

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

Program Lead – Stars Enterprise Activation, Insurance Ops

Key skills