About this role
Role Overview
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department
- Interacts with management and staff members to discuss issues
- Performs other duties as assigned by the supervisor and/or manager
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience
- 2 years of experience in Bookkeeping/Accounting And/Or Medical Collection Setting
- Claims Resolution
- Collections Strategies
- Computer Literacy
- Confidential Data Handling
- Epic EHR
- Health Insurance Billing
- Health Insurance Portability & Accountability Act (HIPAA)
- ICD-10 Procedure Coding System
- Insurance Follow Up
- Medical Billing and Coding
- Medical Terminology
- Microsoft Excel
- Microsoft Word
- Office Equipment
- Telephone Communications
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Coverage for adult care
- Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.