Key skills
Negotiation
About this role
Role Overview
- Primary support resource for development and administration of the Holman PartnerConnect System
- Maintain Holman PartnerConnect adoption level and support system table updates
- Daily review and maintenance of supplier activities in Holman PartnerConnect
- Functions as SME in all facets of the Holman PartnerConnect system
- Directs and hosts Holman PartnerConnect training requests
- Works directly with IT team in identifying and resolving defects and enhancements in Holman PartnerConnect
- Works directly with database team to develop customized reporting
- Perform systems testing as required
- Perform all other duties and special projects as assigned
Requirements
- Bachelor’s degree in a related field or equivalent work experience
- Working knowledge of Business Objects application
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
- 1-2 years’ experience in Holman Fleet & Mobility or call center
- Understanding of automotive repair industry processes
- Experience in interaction and negotiation with repair vendors
- Advanced competency in data analysis and reporting
- Familiarity with Intellifleet and Holman PartnerConnect systems
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement