Lead discovery efforts that synthesize quantitative analytics, qualitative research, VoC insights, and business objectives into cohesive strategic narratives.
Define opportunity areas and experience principles that influence roadmap prioritization.
Create structured frameworks, journey models, and ecosystem maps that bring clarity to complex or ambiguous problem spaces.
Translate current-state complexity into prioritized future-state direction.
Partner with Product Managers, Researchers, BI teams, and Design peers to align around shared definitions of customer needs and business opportunity.
Facilitate collaborative working sessions that elevate thinking and uncover root causes.
Present synthesis, trade-offs, and recommendations to leadership in clear, compelling formats.
Develop information architecture, experience flows, and conceptual prototypes that communicate strategic direction.
Define research criteria and collaborate in validation efforts to test and refine experience concepts.
Ensure strategic proposals are grounded in user insight, operational feasibility, and business constraints.
Requirements
5+ years of experience in UX, Interaction Design, Information Architecture, or Experience Strategy.
Ability to move from research and data to structured opportunity definition.
Strong systems thinking and comfort operating in ambiguity.
Proven experience influencing cross-functional stakeholders and shaping digital product direction.
Experience translating user research into strategic recommendations.
Ability to communicate complex ideas clearly—visually, verbally, and in structured artifacts.
A portfolio demonstrating strategic framing, synthesis artifacts, and concept development (not limited to production UI execution).
Bachelor's degree in Design, Human-Computer Interaction, Psychology, Information Architecture, or related field (or equivalent professional experience).
Benefits
medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)