Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes
Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques
Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models
Translate user requirements into functional and technical design specifications
Develop test plans, test cases, and test scripts to validate performance of all functions
Provide client and support training through the development of training materials
Communicate project status and upgrades to clinic users
Assist with support and troubleshooting as needed
Requirements
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing, and documentation experiences
Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
Experience in Epic and other Healthcare applications
Project management experience with ability to use project management software
Strong problem and issue resolution skills.
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs