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Intermediate Collections Associate at UPS | JobVerse
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Intermediate Collections Associate
UPS
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Intermediate Collections Associate
Addison, Illinois, United States of America
Full Time
2 days ago
$21 - $35 USD
H1B Sponsor
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Key skills
Negotiation
About this role
Role Overview
Provides excellent customer service.
Responds to customer inquiries within required service level agreement.
Identifies, prioritizes, and resolves complex issues delaying payment.
Develops, creates, and analyzes collection and accounts receivable reports.
Updates customer and other stakeholder information using various software programs.
Monitors and maintains assigned customer accounts.
Submits recommendations to write-off account balances.
Requirements
Bachelor’s Degree or International equivalent
Preferred
Bachelor’s Degree or International equivalent in Business or related field
Preferred
Proficiency in the use of Microsoft Office products
Prior Collections experience
Strong organizational and prioritization skills
Basic negotiation skills
Experience handling objections and gaining commitment
Preferred
Benefits
Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
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