Client Services Representative II

Role Overview

• Act as the main point of contact for clients
• Work with Field Operations for compliance
• Build and maintain client relationships
• Ensure timely client communication and requests
• Generate reports on trip counts and billing

Requirements

• Bilingual speaking roles required
• High level of customer service communication
• Ability to manage day-to-day scheduled trips
• Strong communication skills via multiple channels
• Ability to troubleshoot trips requiring immediate attention

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development