Identify opportunities to apply AI tools and automation across commercial services and internal operations
Design and implement practical AI workflows, automations and integrations
Develop AI-supported solutions that enhance our digital marketing and website services
Document processes, workflows and best practices to support wider team adoption
Collaborate with leadership to identify opportunities for innovation and operational improvement
Ensure responsible, secure and sensible use of AI within the organisation
Train and support internal teams in using AI tools effectively
Monitor the performance of implemented AI solutions and continuously improve them
Work with internal teams (web, marketing, strategy and operations) to improve processes using AI
Research, test and experiment with emerging AI platforms and technologies

Minimum 4 years’ experience in a digital, technical, operational or commercial role
Demonstrable experience experimenting with AI tools, automation or workflow optimisation
Strong problem-solving ability and experimentation mindset
Strong communication skills and ability to explain technical concepts clearly
Comfortable working independently and taking initiative
Highly organised with strong documentation and process-thinking skills
Ability to move from idea to testing to implementation and to continual optimisation
Creative and strategic thinker who can identify practical opportunities for AI adoption
Strong understanding of how digital businesses operate (web, marketing, content or operations)

AI Implementation Specialist

Key skills