Performs collections activity within the assigned portfolio of customers to ensure customer debt is collected on a timely basis.
Carries out a range of collections activity including customer dunning and direct communication with the customer
Updates the portfolio with relevant information obtained through external calls with customers and internal calls to sales and other company personnel.
Identifies disputed items and drives their resolution via dispute calls
Communicates with dispute owners as needed
Other responsibilities as assigned or required.
Requirements
Communicative level of English
Strong math aptitude with attention to detail and accuracy.
Must possess strong organizational skills with the ability to multi-task and plan work/tasks daily, weekly, and monthly.
Understand general accounting procedures, billing processes, and financial reporting to accurately track invoices, record payments, and manage the accounts receivable preferred.
Basic knowledge of excel, especially pivot tables and VLOOKUP can make your life easier with the account administration
Experience with SAP / GetPaid is an advantage but not a must
Benefits
Motivating salary and annual bonuses
Meal vouchers
Equity grant (company shares)
Flexipass vouchers 750 CZK or Multisport Card for free
5 weeks of holiday, sick days, Volunteering day
Celebrate your birthday (day off)
Flexible working hours
Possibility of Home Office
Contribution to language/professional courses 6000 CZK
Contribution to pension and life insurance
Mobile service employee program
Pleasant and modern working environment close to the city center