Running, attending and contributing to workshops with clients, partners and vendors to gather inputs and information that help solve client problems.
Producing documentation including detailed user stories, user story maps, process flows, wiki pages, and requirements documents.
Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces.
Supporting data analysis activities to inform product requirements and key decision making.
Working as part of a cross functional Agile team in the delivery of digital products.
Attending and, at time, facilitating regular agile ceremonies such as sprint planning, stand-ups, retrospectives and showcases, with opportunities to facilitate as your confidence grows.
Building great relationships with client stakeholders, ensuring they are kept informed and consulted during projects.
Bringing alignment between business objectives, user experience and technical delivery.
Continuously searching for ways to improve both client and internal processes.
Requirements
A minimum of 5 years’ experience in a business analysis role, ideally with some experience working in an agency/consulting context.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients.
Some exposure to or interest in digital technologies such as CMS, CRM or data platforms — a desire to grow this knowledge is key.
A passion for digital products and technology, strong problem-solving skills with a flair for finding innovative solutions.
Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / VIsio.
Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman would be ideal.
Ability to quickly break down big blocks of product and functionality into relevant, outcome-based user stories.
Ability to switch gears quickly as you continuously engage with client stakeholders, executives, project managers, designers, developers and QA resources.
A curious and analytical mindset that makes you a great problem solver.
A keen interest in sport or the sports business and real interest in the positive effects we have on our client’s businesses.