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Partner Experience – Chat Specialist at ABC Legal Services | JobVerse
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Partner Experience – Chat Specialist
ABC Legal Services
Remote
Website
LinkedIn
Partner Experience – Chat Specialist
Puerto Rico
Full Time
3 weeks ago
$12 USD
Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Answer inquires and resolve issues from process servers
Oversees distribution and dispatch of cases to process servers
Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
Monitor process server status to ensure they are in good standing and able to accept and complete work
Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
Collaborate with team members to find broken processes or inefficiencies in daily tasks
Resolves issues on task board in Skye
Requirements
Customer service or IT experience strongly preferred
High school diploma or GED required
Familiarity with Legal Process as plus
Excellent written and verbal communication skills
Experience and proficiency with Microsoft Office (Word, Excel)
Benefits
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Apply Now
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