Billing Representative II

Role Overview

• Responsible for maintenance of accurate billing records of complex customer and/or patient accounts
• Process payments and adjustments
• Communicate with customers to answer questions or provide information
• Interact with internal and external customers to gather support data to ensure billing accuracy
• Address issues of a more complex nature and support junior staff by answering day to day questions
• Reprocess insurance denials and submit all necessary documentation for payment
• Maintain accurate billing records and files
• Collaborate with other departments to resolve billing and payment issues
• May prepare monthly and quarterly billing reports for management review

Requirements

• High School Diploma or Equivalent required
• 2-3 years of experience in billing, finance or collections required
• Strong attention to detail
• Excellent interpersonal, written and verbal communication skills
• Proficient in Microsoft Office Excel and other relevant billing software
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

Benefits

• Competitive base pay
• Comprehensive benefits
• Career advancement opportunities
• Differentials
• Premiums
• Bonuses
• Recognition programs