Building and leading a team to deliver technology products and services that meet business outcomes.
Developing a technology strategy.
Ensuring technology solutions comply with applicable standards.
Promoting design, engineering, and organizational practices.
Advocating and advancing modern, Agile solution delivery practices.
Coaching, mentoring, providing feedback and hands-on career development.
Identifying emerging talent, fostering leadership skills, and managing stakeholders.
Driving ideation, concept development and solution strategies that elevate the client & associate experience, drive operational excellence and enable growth.

10+ Years of experience in Technology or related filed
Business Partnership & Strategy Alignment
Trusted advisor to business leaders to understand strategy, goals, and emerging needs.
Translate business vision into actionable technology opportunities, requirements, and strategic roadmaps.
Serve as a trusted advisor to business partners, guiding them on feasibility, prioritization, and solution options.
Facilitate ideation workshops and innovation activities to enable quick wins and cross channel integration
Prototype / Pilot concepts to further accelerate concept evaluation
Accelerate integration of new solutions into existing ecosystems, balancing innovation with scalability and sustainability
Partner with technology teams—including engineering, product management, UX, and architecture—to shape solutions that align with business intent.
Ensure requirements are well defined, understood, and translated into functional and technical specifications.
Drive cross-team collaboration to ensure delivery teams are aligned on scope, expectations, timelines, and outcomes.
Act as the primary liaison between business and technology, ensuring transparency, shared understanding, and timely communication.
Facilitate decision‑making by presenting clear options, trade-offs, and impacts.
Build and maintain strong relationships across business domains and technology groups.

Senior Technology Manager – Business Liaison

Key skills