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Senior Director Analyst, Customer Service and Support – AI Expert at Gartner | JobVerse
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Senior Director Analyst, Customer Service and Support – AI Expert
Gartner
Remote
Website
LinkedIn
Senior Director Analyst, Customer Service and Support – AI Expert
Texas, United States of America
Full Time
2 weeks ago
$172,000 - $202,500 USD
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Key skills
AWS
ServiceNow
AI
Salesforce
About this role
Role Overview
Author high quality, consumable, actionable, insightful content
Deliver high-quality actionable advice to an executive client audience
Lead research projects requiring coordination of colleagues and resources
Meet clients and prospects regularly to provide actionable advice
Create and deliver presentation materials for Gartner events
Requirements
12+ years of relevant function experience
Demonstrated experience with AI solutions
Strong written and verbal proficiency
Experience with AI offerings from vendors such as Salesforce, Genesys, NiCE, AWS, Five9, Microsoft, ServiceNow
Ability to work independently and remotely
Tech Stack
AWS
ServiceNow
Benefits
Highly competitive compensation
Annual bonus plan based on performance
Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
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