Clinical Product Specialist

Role Overview

• Promote excellent relationships with customers to ensure product and market needs are well understood and providing support to the internal and external sales team in commercial negotiations
• Contribute to the creation of compelling product marketing material (White papers, presentations)
• Contribute to the completion of Technical Sales Responses
• Provide training internally and to distributors on the Adaptix DT Medical and Veterinary systems
• Manage and Collect high quality image data to promote key system benefits
• Deliver engaging training sessions to ensure high levels of customer satisfaction
• Collaborate with Service and R&D to efficiently and effectively resolve customer issues
• Deliver engaging product demonstrations to promote the benefits of the Adaptix Medical and Vet Systems
• Collate and share customer feedback to enhance future system development
• Support clinical trials and studies in conjunction with the R&D team and external clinical partners

Requirements

• Educated to degree level in Radiography
• Current ARRT certification or equivalent
• Experience of product support within the radiology domain
• Delivering impactful Product demonstrations
• Delivering Applications Training in a Clinical Environment
• Development of Training Material
• Successful track record of maintaining high customer satisfaction
• Providing Product Management/Development with concise and effective feedback on image quality and system functionality improvements
• Successful management of customer satisfaction challenges