Central management and further development of internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill, and more.
Analyze, automate and document processes — e.g., using Make.com or native tool integrations.
Optimize internal workflows through cross-tool logic, automations and clear responsibilities.
Collaborate with all teams (Sales, Support, Development, Administration, Executive Management) to capture internal requirements in a structured way.
Implement and train users on new systems, including permission management, system architecture and the process manual.
Monitor and continuously improve existing tool landscapes and data flows.
Provide support for operational questions related to tools and processes (e.g., ticketing, CRM usage, data flows).

Experience in tool management, digitalization, IT-related process optimization or automation.
Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
Strong understanding of processes and data flows — you identify patterns, gaps and improvement opportunities.
Analytical thinking, a structured working style and a high degree of ownership.
You are a natural “bridge-builder” between technology, people and processes.
Very good German language skills, ideally also good English skills.

€1,000 welcome bonus for a successful start with us.
State-of-the-art equipment — you’ll work with high-quality hardware from Apple, Dell & Logitech.
Creative freedom in a central, key role — you’ll make a real impact.
Home office & remote work options — work where you’re most productive.
Flexible working hours with time tracking — flexibility with structure.
Free specialty coffee and soft drinks in the office.
Cafeteria with breakfast & lunch — fresh daily at an affordable flat rate.
Roof terrace — ideal for breaks, brainstorming or after-work sunsets.
Team events such as a summer party & Christmas celebration.
Individual training and development opportunities — for your professional and personal growth.
Free parking and good public transport connections.

Digital Operations & Tool Manager – Process Optimization & Automation

Key skills