Ensure legal compliance and provide import administration and control within government rules and regulations
Interface with internal and external customers, freight forwarders, and other functional areas to ensure timely, complete and accurate transmission of ISF’s to US Customs & Border Protection (CBP) for ocean import shipments
Create ISF’s using data received from operating systems, templates and documentation/instructions from customers
Validate ISF data for accuracy using commercial documentation prior to transmission to CBP
Monitor CBP response messages and take required actions to resolve warning messages, rejections and/or no bill match responses
Manage and attend all incoming communication, documents and similar as it relates to the ISF transaction
Communicate and resolve all issues impacting ISF compliance
Implement new ISF Customers in accordance with customer implementation and set-up procedures in ISF policy
Utilize system reports and other information to identify improvements in processes at a customer or departmental level
Respond timely to internal and external requests for information and provide education on ISF as required
Adhere to company ISF policies and all related documentation
Adhere to all related CBP regulations
Requirements
3+ years of experience in customs brokerage or related field
Experience with import and export documentation and customs clearance procedures
Familiarity with international trade and transportation processes
Strong knowledge of customs regulations and procedures
Proficiency in using customs brokerage software and systems
Excellent attention to detail and accuracy in preparing customs documentation
Strong analytical and problem-solving skills
Effective communication and interpersonal skills
Ability to work well under pressure and meet deadlines
Familiarity with international trade agreements and requirements
Knowledge of transportation and logistics operations
Proficiency in using Microsoft Office suite
Bachelor's degree in international trade, supply chain management, or related field (preferred)
Customs broker license or certification (preferred)