Implement technical, colour and digital customer solutions, support sales acquisition by demonstration and validation of BASF solutions, development of distribution technical teams and supporting new product, digital & colour service launch within the described territory
Maintain required customer and distributor visit cycles, meeting objectives, and action plans based on business rules and sales priorities
Provide day‑to‑day technical, colour, and training support to customers and distributors within the assigned territory
Conduct new customer acquisition demos, including digital and colour solutions, showcasing BASF’s value propositions versus competitors
Support BASF and distributor sales teams in presenting technical demo outcomes to target customers
Implement digital and colour solutions (including Refinity) across all assigned customers
Identify painter skill gaps, deliver onsite training, resolve customer complaints promptly, and conduct technical vehicle inspections with reporting
Execute system conversions, customer trainings, and technology transfers while identifying improvement opportunities and demonstrating BASF advantages
Update Customer Skills Assessment and Sales Force databases regularly as required
Maintain required technical competencies, complete all training (including e‑learning), and collaborate with Technical Process Specialists to maximize customer productivity, efficiency, and repair quality.
Requirements
Either hold a tertiary qualification in Automotive Refinish or equivalent spray painter qualification
Certificate IV in Workplace Assessment and Training is preferred
At least 6 years of refinish industry working experience
Experienced in coaching and development, delivering and communicating information to a diverse audience
Experience in using modern auto refinish materials preferred but not essential
Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
Benefits
A diverse and inclusive environment, with an open and fair internal promotion process
A competitive parental leave policy, regardless of gender, and a supportive return to work plan
Give back to your community with our corporate volunteering scheme
4 weeks annual leave, with the offer to purchase additional leave throughout the year
Opportunities to apply for international assignments – the perks of a global business!