Key skills
Sales
About this role
Role Overview
- Implement technical, colour and digital customer solutions, support sales acquisition by demonstration and validation of BASF solutions, development of distribution technical teams and supporting new product, digital & colour service launch within the described territory
- Maintain required customer and distributor visit cycles, meeting objectives, and action plans based on business rules and sales priorities
- Provide day‑to‑day technical, colour, and training support to customers and distributors within the assigned territory
- Conduct new customer acquisition demos, including digital and colour solutions, showcasing BASF’s value propositions versus competitors
- Support BASF and distributor sales teams in presenting technical demo outcomes to target customers
- Implement digital and colour solutions (including Refinity) across all assigned customers
- Identify painter skill gaps, deliver onsite training, resolve customer complaints promptly, and conduct technical vehicle inspections with reporting
- Execute system conversions, customer trainings, and technology transfers while identifying improvement opportunities and demonstrating BASF advantages
- Update Customer Skills Assessment and Sales Force databases regularly as required
- Maintain required technical competencies, complete all training (including e‑learning), and collaborate with Technical Process Specialists to maximize customer productivity, efficiency, and repair quality.
Requirements
- Either hold a tertiary qualification in Automotive Refinish or equivalent spray painter qualification
- Certificate IV in Workplace Assessment and Training is preferred
- At least 6 years of refinish industry working experience
- Experienced in coaching and development, delivering and communicating information to a diverse audience
- Experience in using modern auto refinish materials preferred but not essential
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
Benefits
- A diverse and inclusive environment, with an open and fair internal promotion process
- A competitive parental leave policy, regardless of gender, and a supportive return to work plan
- Give back to your community with our corporate volunteering scheme
- 4 weeks annual leave, with the offer to purchase additional leave throughout the year
- Opportunities to apply for international assignments – the perks of a global business!