Assist clients in navigating the credit repair process, including reviewing credit reports, identifying inaccuracies, and offering advice on dispute strategies.
Communicate with clients via email, phone, or chat to update them on the progress of their credit repair process.
Manage and maintain client records, ensuring all data is accurate and up to date.
Assist with the preparation and submission of dispute letters to credit bureaus, creditors, and collection agencies.
Provide general administrative support, including scheduling appointments, responding to inquiries, and managing workflows.
Handle tasks such as document collection, organizing files, and maintaining a smooth and efficient operation.
Perform research on credit laws, credit bureau processes, and best practices in credit repair.
Help track progress on client cases, follow up on outstanding issues, and provide regular updates to clients.

Proven experience working in the credit repair industry or similar fields.
Strong understanding of credit reports, credit scoring, and dispute processes.
Excellent communication skills, both written and verbal.
Proficient with office software (e.g., Microsoft Office, Google Suite) and credit repair software/tools.
Ability to work independently, stay organized, and meet deadlines.
Strong attention to detail and problem-solving abilities.
Professional and courteous demeanor when interacting with clients.
Virtual Assistant Experience of at least 1 year is a MUST

Virtual Assistant, Credit Repair Experience

Key skills