Provide consultative guidance on policies, performance management, and disciplinary issues.
Assist managers and employees in addressing performance and misconduct concerns by providing HR consultation on the performance management process, interpersonal issues, ethics matters, and terminations.
Exchange pertinent information and expertise with Legal, Leave and Disability, Corporate Investigations, Compliance and Security on a timely basis to facilitate the success of client and organizational needs.
Upskill managers on coaching techniques and equip them to have difficult conversations.
Conduct investigative interviews regarding performance concerns and allegations of minor types of misconduct.
Manage case volumes received through the ServiceNow portal.
Identify and escalate trends to ER leadership.
Support ER team members with investigations stemming from complaints and allegations related to discrimination, unfair treatment, sexual harassment, and retaliation.
Respond to Unemployment Insurance Hearing cases.
Assist ER leadership with reporting and project work as assigned.
Assists in the creation of training modules and educational tools on topics related to Employee Relations, including harassment, performance management, and management of time off.
May perform other projects and duties as assigned.

Undergraduate degree required
2-5 years of related HR or ER experience required
Basic knowledge of employment law
Working knowledge of FMLA/ADA, Title VII, and other federal and state employment laws.
Demonstrated independent judgement and discretion to know when to escalate more complex cases.
Excellent interpersonal, written, and oral communication skills
Basic PC skills, including Microsoft Office Suite software

Employee Relations Consultant

Key skills