Massage Therapist

Role Overview

• Delivers Spa guests custom massages and body treatments in which the quality of touch, flow, pressure and draping is safe, professional, and therapeutic.
• Delivers professional and excellent guest service ensuring services and amenities provided are of Chumash Casino Resort standards and Gracious Hospitality standards.
• Exemplifies high standards of guest service and professionalism at all times.
• Performs multiple and consecutive sessions during a shift and provides multiple body therapies offered in the Spa menu.
• Conducts all treatments according to treatment guidelines and follows draping policy.
• Assesses and accommodates guests’ needs, inquiring about physical well-being, injuries and allergies, and performs appropriate service.
• Delivers exceptional services, clearly communicates client self-care, educates and sells products to guests, and up-sells services to maximize return visits and retail sales.
• Maintains a smooth flow of services for clients booked with multiple therapists.
• Maintains professional relationships with clients and other team members.
• Participates in and contributes to Team Member meetings, training sessions, product knowledge classes and team effort.
• Maintains inventory levels on products and supplies.
• Maintains a clean, organized and safe working environment.
• Abides by all national and state regulations and guidelines for massage therapy.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED Certificate.
• Valid CA State or County Massage License.
• One additional certification in reflexology, prenatal, or deep-tissue massage is required.
• Additional Esthetician license a plus.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.