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IT Manager at Vapi | JobVerse
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IT Manager
Vapi
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IT Manager
San Francisco, California, United States of America
Full Time
2 hours ago
$140,000 - $160,000 USD
No H1B
Apply Now
Key skills
SaaS
Leadership
About this role
Role Overview
Take full ownership of onboarding and offboarding across devices, accounts, and system access
Audit all company hardware, SaaS tools, and access permissions to establish a clear baseline
Identify gaps in security practices, access controls, and asset tracking
Centralize IT ownership and begin documenting systems, tools, and processes
Implement structured onboarding and offboarding workflows that are fast, consistent, and scalable
Stand up a robust IT asset management system covering procurement, provisioning, tracking, and recovery
Establish role-based access controls and improve SaaS permission governance across all tools
Partner with our external CISO to operationalize security practices and roll out company-wide training
Build a scalable IT operating system that supports rapid hiring and company growth
Introduce strong device lifecycle management and vendor/procurement processes
Strengthen security posture through improved access hygiene, monitoring, and compliance readiness
Create clear documentation and systems that allow IT to run efficiently without constant intervention
Requirements
5+ years of experience in IT operations, systems administration, or IT management in high-growth environments
Proven track record of building or significantly improving IT systems and processes at a scaling company
Deep experience with IT asset management, device lifecycle management, and SaaS access governance
Strong understanding of security fundamentals, including access controls, identity systems, and security best practices
Comfortable partnering with external security leaders (e.g., CISO) and translating strategy into execution
Highly structured and systems-oriented, with the ability to bring order to ambiguity
Operates with high ownership and urgency, able to independently identify problems and drive solutions end-to-end
Strong cross-functional communicator who can partner effectively with Engineering, People, and leadership teams
Benefits
Comprehensive health coverage: medical, dental, and vision plans
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget
Apply Now
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