Act as a bridge between Legal stakeholders and IT, ensuring business needs are clearly captured and translated into actionable requirements.
Facilitate workshops, interviews, and other engagement methods to gather requirements.
Analyse and map “as‑is” and “to‑be” processes to identify opportunities for automation and simplification.
Support delivery teams by defining acceptance criteria and coordinating User Acceptance Testing.
Build strong relationships with Heads of Legal Departments and IT teams to support alignment across the organisation.
Contribute to change management initiatives, including training, communications, and user journey design.

Proven experience as a Business Analyst, ideally within Legal, Compliance, or Financial Services.
Strong skills in requirements gathering, process mapping, and documentation.
Excellent communication and stakeholder management abilities.
Familiarity with Agile and Waterfall methodologies.
Proficiency with MS Office, Visio, and workflow tools such as ServiceNow.
Ability to work independently and manage multiple priorities.
Desirable: Experience in Legal Operations or professional services.
Knowledge of regulatory areas such as Data Privacy or Financial Crime.
Business Analysis certification (IIBA, BCS).

Join a collaborative, inclusive, people‑first culture that values innovation and continuous learning.
Benefit from opportunities for professional development and career progression.

Business Analyst

Key skills