Senior Business Analyst

Role Overview

• Collaborate with stakeholders and Services & Solutions process team to clarify, prioritize and validate project requirements and business objectives/goals.
• Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives.
• Decompose business problems and work with the project team to determine the root cause, provide solution alternatives, and assist in change management activities.
• Engage key stakeholders and subject matter experts to capture pain points/issues.
• Collect data and perform data analysis to support validation of potential opportunity value.
• Implement new or revised processes & prove out the value or effectiveness of proposed solutions.
• Perform quantitative & qualitative analysis to help justify the investment necessary to deliver potential solutions.
• Gather and prepare supporting analysis and design documentation from a business perspective.
• Take part in system test plans and validate that business goals are accomplished.
• Drive alignment of project objectives and solutions to organizational business strategies and objectives.
• Serve as an internal consultant for cross-functional collaboration & knowledge sharing.
• Build credibility and trust across stakeholder groups.
• Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.

Requirements

• Bachelor’s degree and 5 years of experience within finance, data analytics, management consulting, business strategy, or process improvement.
• Work experience in process definition including facilitation, process documentation, and process improvement.
• Technical experience with Certinia.
• Fluency in Agile methodology.
• Facilitate or actively participate in Program Increment (PI) planning, defining features, and mapping dependencies across the Agile Release Train.
• Collaborate with Agile teams and stakeholders in Lean-Agile practices, fostering a culture of continuous improvement and self-organization.
• Own and coordinate the Team or Program Backlog, refining features and stories to align with customer needs and business objectives.
• Coordinate and participate in system demos to showcase incremental value and ensure adherence to quality standards (Built-in Quality).
• Excellent organizational and time management skills.
• Excellent written and verbal and communication skills with the ability to effectively interact with all stakeholders.
• Strong understanding of financial processes & concepts of a services business.
• Critical thinker & creative problem solver.
• Data-driven mindset and approach.
• History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
• Critical attention to detail & ability to stay focused on repetitive tasks.
• Proficient in Microsoft Office tools, especially Excel.
• Master’s Degree, a plus.
• Lean Six Sigma Green Belt, a plus.
• Experience with SAFe Agile, a plus.

Benefits

• Quarterly bonus target of 5% subject to terms and conditions of plan