Key skills
Communication
About this role
Role Overview
- Acting as a first line of escalation for HR-related queries and concerns.
- Supporting annual performance reviews, appraisals, and salary adjustments.
- Assisting with HR documentation and administrative processes.
- Conducting research to support new HR policies and ensure legal compliance.
- Supporting implementation of new processes and procedures.
- Handling ad hoc HR and operational tasks as delegated by the Director.
- Maintaining accurate records and ensuring organisational consistency.
Requirements
- Strong verbal and written English communication skills.
- Professional, confident, and approachable communication style.
- Highly organised with strong attention to detail.
- Ability to think critically and apply good judgment.
- Proactive and able to work independently while knowing when to escalate.
- Fast learner who can pick up new tasks with minimal instruction.
- Comfortable working in a fast-paced, evolving environment.
- Basic computer literacy (MS Office, Outlook, general system navigation).