Advise and develop close relationships with major account clients
Manage and proactively grow a client portfolio
Promote and disseminate sector employment and training policies
Promote the OPCO's service offering, projects and territorial partnerships
Provide tailored advisory support on employment and training matters
Support major accounts in designing, implementing and optimizing the funding of their training plans and projects, as well as associated administrative procedures
Act as the interface between client companies and internal teams/services
Design and facilitate thematic workshops in various formats, and manage logistics
Contribute to the organisation and facilitation of collective events
Help identify collective needs by region and by profession/sector
Contribute to employment and training projects: from needs analysis to evaluation of actions (e.g., HR advisory support, ADEC…)
Maintain partnership relationships with various stakeholders (training providers, public institutions, associations, etc.)
Provide support to the overall activity of the delegation and the organisation
Handle and follow up on specific files and cases
Participate in various internal working groups
Report activity to management and monitor relevant developments (economic, regulatory, technical, etc.)
Requirements
University degree (Bachelor's to Master's level, Bac+3 to Bac+5) in Human Resources, Training or Business Management
Minimum 5 years' proven experience in client relations, ideally in the employment and training sector
Experience in business development in the services sector is a plus
Strong knowledge of the employment-training ecosystem and the regulatory framework for vocational training
Skills in instructional design, skills management and organisational management
Familiarity with territorial stakeholders and public policies implemented by actors such as France Travail, regional authorities, DREETS or Maisons de l’emploi
Analytical skills, strong interpersonal skills and a team spirit
Proficient with digital tools, including Microsoft Office Suite