Coordinate, deliver, and support training programs for F&B team members.
Conduct onboarding, guest service training, operational training, and compliance sessions.
Work closely with outlet managers to identify training needs and support consistency.
Assist in developing and updating SOPs, service standards, and training manuals.
Organize training records, attendance sheets, and feedback from sessions.
Provide follow-up coaching, shadowing, and on-the-floor support to reinforce training.
Participate in pre-shifts, service observations, and F&B walkthroughs.
Assist with set-up, planning, and coordination of training events or development activities.
Maintain a strong presence on the F&B floor to support service standards.
Perform other duties as assigned.

Must be 19 years or older
Minimum 3 years of Food & Beverage or hospitality training experience, or strong F&B operational experience
Bilingual (Spanish/English) preferred
Strong understanding of F&B operations and guest service standards
Confident communicator with great presentation and facilitation skills
Proficient in Microsoft Office; POS experience (Agilysys) preferred
Strong organization and time-management skills
Flexible work schedule: early mornings, evenings, weekends, and holidays
Ability to obtain and maintain a Nebraska Gaming License
Valid Driver’s License

Hospitality Training Specialist – Food & Beverage

About this role