About this role
Role Overview
- Be the primary revenue cycle support contact, working closely with the Client Success Manager, clients, and operational teams
- Monitor work queues and reports to identify trends and recommend workflow/process improvements
- Coordinate client deliverables and assist in communicating client specific instructions with various operational teams, by supporting onboarding and maintaining day-to-day activities
Requirements
- 1-3 years in healthcare revenue cycle management and/or customer support preferred
- Proficient use of Microsoft Office products (Excel, Word, Outlook, Power Point, etc) with high attention to detail and data quality
- Understanding of claim lifecycle concepts (edits, denials, medical necessity, documentation) utilizing various software and platforms
Benefits
- Competitive benefits package
- Opportunity to learn and grow
- Contribution to meaningful work