IT Business Analyst

Role Overview

• Build strategic customer relationships and act as a central point with the business
• Analyse business processes and systems, gather and define requirements
• Evaluate existing business processes, map them by using different visualisation methods and suggest improvements
• Understand business needs and translate them into well-defined technology requirements
• Assist in refining requirements with business stakeholders and technical teams
• Create clear well-structured documents such as business requirements, features, user stories
• Facilitate the communication between technical and business teams, ensuring the alignment and information flow
• Ensure delivered products and/or services are fit for purpose by actively participating in planning for and running User Acceptance Testing and manage its outcome
• Increase organisation awareness about the product and its features by collaborating with business in the workshops and info sessions
• Support the creation of the product roadmap
• Participate in preparations for increment delivery (PI planning) – work with the external delivery teams to refine and estimate the features and user stories
• Proactively identify and flag business needs and be able to highlight interdependencies across business areas
• Maintain products knowledge within EMA: Document the technical and business decisions
• Participate in the demo preparations (supported by a Product Owner)
• Review and refresh the content of the user guides
• Foster knowledge sharing by holding regular updates about the product.

Requirements

• Enjoy full rights as a citizen of a European Union Member State, Iceland, Liechtenstein, or Norway
• Thorough knowledge of English (at least level C1) and a satisfactory knowledge of another official language of the European Union (at least level B2)
• Fulfilled any obligations imposed by applicable laws concerning military service
• Possess a university degree of a minimum of three years or more
• Minimum of two years of relevant experience with IT business analysis including defining and structuring requirements, writing user stories and acceptance criteria, designing mock-ups and wireframes, supporting backlog prioritisation, and setting up/running working group meetings
• Experience in collaborating and communication with internal, external, technical, and non-technical stakeholders, at different levels.
• Experience in gathering, translating, and communicating technical requirements clearly to the development team, stakeholder, and business.
• Experience in project management.

Benefits

• Initial 5 year contract with competitive monthly tax-free salary and household & children’s allowances (where applicable)
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
• Relocation assistance
• Excellent health insurance scheme and social benefits
• Retirement Pension Plan