Exposure to client satisfaction and corporate metrics
Understand ethics, compliance, and business conduct pertaining to the industry
Understand time management requirements when working with individuals or clients/teams
Understand how large companies function and communicate
Insight into budgeting in regards to overtime and Travel/Entertainment
Learning new Ticketmaster Product and learning from the staff in product adoption and training
Monitor key product usage to assist in creation of area best practices
Shadow and assist at a client box office to understand the inner operations of a venue
Understand the needs of small & large clients, and why they are different or similar
Learn how to apply operational skills and tactics towards events and onsales
Assist with checking client event submissions and event changes
Develop & observe presentation skills
Learn operational/metric tracking techniques
Understand and assist in the execution of event onsales or reports for clients
Understand the necessity of detailed product analytics
Develop competencies in planning management
Work with our clients and staff to develop strong communication skills
Major event support, to include assisting with venue access control
Become familiar with ticketing software programs
Gain substantial knowledge into Access Control and reporting programs
Develop planning, organizational and time management skills
Increase knowledge of computer skills and technology
Develop team-based work competencies such as Accountability, Teamwork & Service Excellence.
Requirements
Currently enrolled in an accredited college, university or trade school
Must be eligible for school credit (and able to supply a letter from sponsor/administrator upon request)
Be working toward a degree in Sports/Event Management, Marketing or Communications is preferred
Must be 18 years or older and have junior standing or above
Must be able to commit to a minimum internship schedule of 20 hours per week and a maximum of 30 hours per week with some availability to work evenings, weekends and holidays
Be detail oriented
Eager to learn and be proactive with new tasks
The ability to always conduct yourself in a professional matter
The ability to learn and absorb at a fast pace
High proficiency in MS Office, particularly Excel
Proficient in leveraging AI tools for research, summarization, drafting, analysis, and workflow automation.