You are part of our leadership team and drive our digital transformation forward – initially without direct personnel responsibility, but with direct influence on overall company management.
AI, automation and smart processes are your playground.
AI-powered ordering system: build an intelligent, automated ordering process.
AI-based customer service system: co-develop a new, scalable support system.
Integrate AI applications and automation into our core processes (n8n, Make, Power Automate, LLMs).
Further develop and seamlessly connect the system landscape (JTL-Wawi, Shopify Plus, MS365).
Analyze, simplify and automate processes – together with the teams.
Prepare KPIs, expand control instruments and help shape the operations strategy.

Experience in IT, e-commerce or D2C environments – you understand how online retail works
Solid understanding of software architecture, APIs, ERP systems and system integration
Hands-on with automation tools (n8n, Make, Power Automate) and AI applications (ChatGPT, Claude & Co.)
Analytical, pragmatic, independent – you think in solutions and implement them
Fluent in German and English.

Shape instead of maintain: You build future-ready structures and work directly with executive management.
Learn & grow: Mentoring, training and a dedicated library (online & offline) support your development.
Stay flexible: Office in the heart of Stuttgart, flexible working hours and the option to work from home – including full IT equipment for the home office.
Fit & healthy: Access to sports and wellness offers, a health budget and an employer-funded Deutschlandticket.
Strong together: Open team, monthly events, short decision-making paths – and office dogs that always boost morale.
Extras on top: Our products for you, discounts for family & friends and additional corporate benefits.

Operations & IT Lead, AI – Process Innovation

Key skills