Owns the strategy, roadmap, and delivery of secure, user-focused endpoint solutions across the enterprise
Provide end-to-end product ownership for Windows OS, macOS, iOS, Android OS, Virtual Desktop Infrastructure (VDI), and Secure Print solutions
Define the vision and direction for endpoint platforms that are secure, compliant, and optimized for colleague productivity
Influence cross-functional teams, align security and regulatory requirements with a frictionless user experience
Drive tangible outcomes in reliability, usability, and risk reduction across a global environment
Own and maintain the product backlog; define epics, features, and user stories with clear acceptance criteria and business value
Partner closely with engineering, systems administration, and operations teams to plan releases, manage dependencies, and ensure high-quality delivery
Champion the end-user experience for endpoint technologies by leveraging user feedback, journey mapping, and usability insights
Collaborate with IT Operations, Security, Networking, Identity & Access Management, and business stakeholders to prioritize features, resolve issues, and enable innovation

Bachelor’s degree in technology field or equivalent experience
Demonstrated experience 6+ years in Product Management, Technical Program Management, or related role delivering technology products at enterprise scale
Proven track record of defining product roadmaps, managing backlogs, and delivering capabilities in partnership with engineering and operations teams
Experience working closely with cybersecurity, compliance, or risk organizations to balance user needs with security and regulatory requirements
Preferred Qualifications: Experience in a regulated industry (e.g., healthcare, life sciences, financial services) with exposure to audit, compliance, and data protection requirements
Hands-on familiarity with modern endpoint management, MDM/UEM platforms, and/or VDI technologies
Strong analytical skills with experience using data and metrics to inform product decisions and measure success
Excellent communication and storytelling abilities, with experience engaging senior leaders and non-technical stakeholders
Demonstrated ability to lead across a global, matrixed organization, influencing without direct authority and driving consensus among diverse stakeholders.

Staff Technical Product Manager – Secure End User Endpoint Experience

Key skills