You are responsible for the technical operational management of our clients' personnel deployment software both on-premises and in our own cloud platform, ensuring stable, secure, and high-performance operations
Based on Microsoft technologies, you handle complex 2nd/3rd level support cases
You continuously participate in the planning and implementation of IT projects and act as a competent point of contact for our clients
You perform installations, patches, and updates of software applications
You support sales in presales, analyze customer requirements, and contribute to technical assessments and proposals
You provide technical guidance within the team, support colleagues with technical issues, and jointly drive best practices and technical development forward

Completed vocational training as an IT specialist for system integration, IT systems technician, IT service technician, or a higher qualification
At least 5 years of relevant professional experience in IT consulting, IT administration, and project management
Strong knowledge of Windows and Linux servers combined with a high affinity for databases (e.g., Oracle, MSSQL)
Solid experience with network and firewall technologies as well as ticketing systems following the ITIL process model
Experience with complex, modern systems is advantageous
Proficient use of monitoring solutions for monitoring and analyzing IT systems, as well as basic scripting skills for automation and analysis
A confident, well-grounded personality with clear communication, team orientation, strong quality awareness, and a professional demeanor with clients
Very good German skills and good English skills

An exciting work environment with varied tasks, flexible working hours, and freedom for your own ideas
A collegial working atmosphere including informal address up to the CEO and flat hierarchies
Individual development opportunities and lifelong learning in the ASTRUM IT Academy, for example through our Exploration Days to try out new technologies or our ITalks for innovative topics from developers to developers
In addition, you can expect a company pension scheme, state-of-the-art technical equipment, health days, free beverages in the office, and joint team events

Senior IT Consultant, IT Infrastruktur

Key skills