Help MCA Connect deliver world-class customer service
Troubleshoot and resolve issues with the Dynamics 365 ERP application
Own the issue and work with customers, partners, and team members until resolution is delivered
Assist customers with the Sales and Marketing, Procurement and Sourcing, Inventory Management, Master Planning, and Warehouse Management modules
Involved in improving operational metrics, business case development and performance measurement

Minimum of 5 years Dynamics 365 ERP Manufacturing/Supply Chain experience
Minimum of 2 years of Dynamics 365 ERP implementation experience
Minimum 2 full lifecycle of a Dynamics 365 ERP implementation (Analysis – Deployment)
Minimum 5 years of industry and/or consulting experience
Certification in Dynamics 365 ERP T&L certification within first 90 days of employment.
Strong industry experience within Supply Chain or Materials Management
Experience with implementing and supporting advanced warehouse (WMS) functionality
Working knowledge of transportation management systems (TMS)
Working knowledge of industry specific best practices
Excellent communication, planning and organization skills
Strong customer relationship skills
Ability to establish priorities and work independently
Ability to travel up to 50%
Bachelor’s Degree or equivalent combination of education and experience
English: Fluent
Valid Driver’s License

Senior SCM/WMS Consultant, Managed Services

Key skills