Drive the growth of MCA’s Customer Engagement practice through strategic client engagements
Serve as a trusted advisor and solution strategist to executive stakeholders
Lead early client engagement and opportunity shaping through solution design
Develop differentiated transformation solutions in collaboration with sales leadership
Convert strategic opportunities into long-term client relationships
Contribute to thought leadership and market strategy in CE transformation capabilities

Senior leadership experience in driving growth of Customer Engagement practices
Strategic client engagement and solution leadership capabilities
Extensive experience in consulting with multi-million-dollar engagements
Expertise in Microsoft ecosystem, including Dynamics 365 and Power Platform
Strong ability to shape enterprise transformation programs
Proven track record in leading high-value pursuits in a professional services environment

Presales Director – Solution Architect

Key skills