Helps maintain all of Library of Congress (LOC) VLANs including installing, configuring and maintaining network switches
Configures VLANs in accordance with LOC guidance, Air Force NetLaw guidance and applicable DoD regulations
Participates in managing network security solutions, including firewall, and intrusion detection systems, overseeing installation, configuration, maintenance, and troubleshooting of network/VoIP-related equipment
Installation and maintenance of routers, switches, wireless controllers utilizing appropriate tools and procedures
Ensure that router, switch, and other network equipment installation, repair and maintenance by Cisco’s proper procedures
Monitor environmental factors of data centers and network closets
Using the ServiceNow Ticketing system to track and document all changes to switch runs, closet configurations, and monument setups
Maintain network equipment records in automated system, update network maps and perform Configuration Management
Use tools to perform monitoring, troubleshooting, and maintenance telecommunication circuits including DWDM optical circuits
Conducts research and makes recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery
Responsible for network asset management, including maintenance of network component inventory and related documentation and technical specifications information, monitoring and testing network performance, and providing network performance statistics and reports
Requirements
CCNA certification is required
Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property
Experience with WAN/LAN administration
Proficiency with Cisco, Infoblox, ACI environments
Operational knowledge of computer hardware, systems software and computer network architecture / integration with proven ability to debug complex systems and to conduct reviews, audits and testing
Knowledge of communication networks including switch / router configuration, firewall configuration, and network security
Operational knowledge and understanding of multiple label switch paths (MPLS)
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Excellent customer service skills
Excellent documentation skills
Ability to resourcefully utilize available tools and resources to resolve issues
Ability to work well both individually and in a team environment