Practice Manager

Role Overview

• Partner with Principal Doctor to uphold the WellHaven brand by providing consistent, high-quality veterinary care and exceptional service to patients and clients
• Maximize hospital efficiency, productivity, and profitability through effective management practices
• Oversee and train employees in delivering professional, efficient, and exceptional client service
• Effectively address and resolve conflicts, whether involving clients or employees
• Manage basic Human Resource activities, such as new employee onboarding, benefits, workers' compensation, recruiting, coaching, and counseling
• Develop annual plans, budgets, and hospital productivity targets in partnership with the Principal Doctor and Operations Service Manager
• Ensure compliance with all WellHaven policies and procedures, as well as local, state, and federal laws

Requirements

• High School Diploma or equivalent
• Associate degree or higher in a related discipline (such as business management) a plus, or must have the education, training, and experience that provides the required knowledge, skills, and abilities
• WellHaven hospital experience and/or previous experience as a supervisor/manager in veterinary medicine or health-related industry
• Veterinary technician certification, licensure, and experience (preferred)
• Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification a plus!

Benefits

• Competitive pay
• Great benefits package