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Head of KYCB Operations – Southern Europe at Qonto | JobVerse
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Head of KYCB Operations – Southern Europe
Qonto
Website
LinkedIn
Head of KYCB Operations – Southern Europe
Italy
Full Time
7 hours ago
No H1B
Apply Now
Key skills
AI
About this role
Role Overview
Lead and scale KYCB operations for Italy, Spain, and Portugal
Manage and develop a team of Team Leads
Drive operational performance across conversion, compliance, and customer satisfaction
Partner with the Managing Director to align operational goals
Oversee BPO relationships and external partners
Requirements
At least 10+ years of total professional experience
Minimum of 3 years of experience managing people managers
Strong background in Fintech or Payments
Deep expertise in KYC, KYB, and Anti-Financial Crime regulations
Experience managing BPO partners
Ability to navigate complex regulatory frameworks
Fluent in English and Italian
Proficiency in Spanish or Portuguese is a strong plus
Benefits
AI tools access
Supportive team environment
Focus on professional growth
Apply Now
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