Assistant, Sales Manager – Cluster Sales, Leisure Travel or Corporate Room Sales

Role Overview

• Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Generate new sales leads/ prospects and establish new accounts to grow client base.
• Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty.
• Manage leads and enquiries and provide suitable solutions promptly.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable.
• Provide timely updates to superior and team on activities and market information.
• Review account portfolio regularly and present to management to provide analysis of each account and forward action plans.
• Compliance with statutory regulations and internal guidelines/ SOPs.
• Follow up with clients whose payments are outstanding and overdue.

Requirements

• Diploma or Degree in Sales and Marketing
• Those with relevant experience are welcome to apply.
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment

Benefits

• None specified