Manage a global team of SREs, driving professional growth and operational excellence through coaching and mentorship
Own our monitoring strategy and keep the team apprised of our service’s health and performance indicators through dashboarding and alerting
Lead infrastructure capacity planning and headroom management for the team and its infrastructure to ensure we scale effectively
Collaborate with product and engineering teams to negotiate and manage error budgets, SLOs and SLIs
Drive the standardization of approaches, logging practices, and observability across the organization
Develop a strategy for intuitively navigable documentation and oversee its implementation
Act as the primary liaison between SRE, TPMs, DevOps, development teams and business stakeholders
Relentlessly pursue opportunities to eradicate toil through automation
Build confidence in deployments through enhanced data quality assurance processes
Lead the debugging, troubleshooting, diagnosing, and resolving incidents

deep expertise in ELK, Prometheus, and Grafana
proficiency in Python-based service development, Linux administration, and CI/CD
experience with data flows using Airflow, dbt and Snowflake
capability to write and run automated tests
experience running software projects from ideation through design, implementation, deployment and operations
demonstrated ability to be self-organized and self-driven with strong communication skills to influence cross-functional partners at all levels

Manager, Site Reliability Engineering

Key skills