Maintain the Production/CUAT environment to reflect daily activity
Be responsible for driving standard in Alpha Data model across India and global client base with a consideration to look for productivity opportunities and process improvements
Lead or work closely with Alpha Data Operation SME Leads working on client on-boarding to Alpha Platform
Work closely with senior managers across Product, Implementation, Technology, Service, and other Operations to ensure efficient and successful BAU
Oversight of Operations readiness checklist ensures smooth and successful transition from Implementation to BAU
Be responsible for developing and enforcing roles and responsibilities, ensuring BAU resources are utilized in appropriate and efficient manner
Present Ops model details and process workflows to clients
Build and maintain relationships with Alpha clients on-boarded to the platform
Oversee daily BAU operations for successful client delivery within SLA and monitor any client escalation for timely support
Help build ops support model around any new workflow per client requirements
Oversee end-to-end onboarding of new clients, ensuring compliance with regulatory and internal standards.

Proven experience in the financial services industry or global consulting firm: preferably Middle Office/Back Office business processing
Proven domain knowledge and be able to understand the various listed instrument types like Equities, Bonds, ETD and OTC Derivatives, Bank Loans, TBAs, etc.
Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support front to back operations
Ability to work on multiple projects/clients implementation concurrently and prioritize work accordingly
Must have SQL knowledge, hands-on experience with database/data warehouse skills
English language skills are essential.

Assistant Vice President, Data Operations

Key skills