FMLA Specialist, Bilingual

Role Overview

• Respond to employee questions regarding FMLA, other leave programs, and short-term and long-term disability
• Assist employees with the FMLA application process as needed
• Maintain accurate leave records and ensure required documentation is completed and submitted timely
• Review leave requests under the Americans with Disabilities Act (ADA)
• Process benefit updates related to Qualifying Life Events (QLEs)
• Serve as the primary point of contact with the leave administration partner to ensure accurate and timely case processing
• Support administration of medical, dental, vision, accident, disability, life insurance, 401(k), and wellness programs
• Process benefit enrollments and update beneficiary coverage as needed
• Assist with the development of training materials and the translation of benefit-related documents as required
• Prepare and maintain weekly and monthly absentee reports
• Generate additional reports as requested to support HR and compliance initiative
• Monitor and respond to employee inquiries via phone and benefits inbox
• Respond to employee emails and calls related to benefits and leave topics

Requirements

• Proactive and self‑directed with the ability to anticipate needs
• Demonstrates a strong learning mindset and adaptability
• Highly organized with strong attention to detail
• Empathetic communicator with the ability to handle sensitive situations professionally
• Patient and service‑oriented
• Strong problem‑solving skills
• Collaborative team player who works effectively across departments
• Proficient in Microsoft Office and experienced with systems such as SAP, Bluebeam, 3CX, Employee Navigator, and Spectrum/Trimble
• High school diploma or equivalent required
• Experience administering FMLA required

Benefits

• Free medical, prescription, dental, and vision plans ($0 premiums)
• Virtual doctor visits with no co-pay
• Shares of company stock at no cost starting your first day
• 401(k) plan with a 3.5% match
• Student loan resources
• Weekly paychecks
• Paid time off
• 8 paid holidays
• Health Savings Account (HSA) with a lump sum and matching contributions
• Free life insurance and disability policy
• Free access to healthcare coordinators
• Counseling sessions with mental health professionals at no cost
• Access to consultations with legal and financial professionals at no cost
• Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more
• 50% employee discount in the Garney apparel store