Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance
Uses escalation policies as required to keep management informed of down situations
Verifies and approves the operational quality of system equipment
Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames
Performs wet cleans as required
Instructs customers in the operation and maintenance of systems
Troubleshoots and corrects process variations on systems partially with assistance from senior engineers
Assumes responsibility for complete customer satisfaction within assigned accounts
Assists in planning, communicating, and co-ordinating support plans with customer management
Performs start-up, warranty, paid service, and service contract activities
May need technical assistance in performance of daily responsibilities
Requirements
This is a physically demanding position
extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs.
ability to distinguish between colors
ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Benefits
supportive work culture that encourages you to learn, develop, and grow your career
programs and support that encourage personal and professional growth